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Enter your text herewWho are we, and what do we offer?

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Frequently Asked Questions

1. What age groups do you teach?

We teach students of all ages, starting from 3 years old and above.

 

2. Are the classes online or in-person?

We offer both online and in-person classes. Most of our classes are conducted online for global accessibility, but we also offer onsite classes in Thailand.

 

3. How long is each class?

Each class lasts 60 minutes, providing enough time for effective learning and interaction.

 

4. What materials do you provide for the classes?

We provide classroom materials tailored to each student's needs. We also have books suitable for all levels. If you'd like customized materials, we can provide those too!

 

5. How are classes structured?

Each student is assessed to determine their level, ensuring that they are placed in the most appropriate level. You can follow a book-based curriculum or request a more personalized approach.

 

6. Can I use the chat feature to ask questions?

Yes! You can use the chat function on our website to ask any questions you have, and we’ll be happy to assist you.

 

7. How can I contact you?

You can contact us securely via email, phone, or social media. All the contact details, including links and QR codes, are available on our website.

 

8. Where can I find courses and discounts?

Information about our courses, special offers, and discounts can be found on our website.

 

9. Do you provide any free resources?

Yes! We offer interactive games, learning resources, and downloadable materials for both teachers and students, all for free.

 

10. Is there a class expiry time?

Yes, there is an expiry time for classes. You can find the details clearly outlined on our website.

 

11. Where can I read your terms and conditions?

Our terms and conditions, as well as our refund policy, are clearly written and available for you to review on the website.

 

12. Do you use any special tools for teaching?

We use interactive classrooms with a variety of tools to make learning more engaging. Other platforms can also be used upon request.

 

13. What is your refund policy?

Our refund policy is clearly explained on the pricing tab. Please review it for all details regarding our policy.

 

14. What payment options do you offer?

We provide various payment options to make it easy for you. If you can’t find a method that works for you, please contact us, and we’ll do our best to find a solution.

 

15. Do you offer classes in other languages?

Yes! In addition to English, we offer language support in Thai, Polish, Tagalog, and Italian.

 

16. How can I inquire about the pricing and availability of learning the other languages?

For pricing and availability, please send us an enquiry, and we will work with you to arrange a schedule that suits your needs.

 

17. Can I request a trial class before committing?

Yes! We offer trial classes to help you determine if our teaching style and materials are the right fit for you. Please contact us to schedule a trial class.

 

18. How do I book a class?

You can easily book a class through our website. If you need assistance with booking, please don’t hesitate to reach out to us.

 

19. Do you offer group classes?

While most of our classes are one-on-one, we can arrange group classes upon request. Please contact us for more details.

 

20. What types of English do you teach?

We offer a variety of English courses, including:

Phonics

Reading and Writing

Accent Reduction and Training

Business English

Test Preparation for exams such as KET, IELTS, and more.